Privacy Policy

Welcome to Xapt AI. Our Privacy Policy explains how we collect, use, disclose, and protect your personal data when you use our service. We are committed to safeguarding your privacy and ensuring that your personal information is secure. This policy is designed to provide transparency regarding our data processing practices and affirm our commitment to protecting your privacy rights.

 

1. Information Collection and Use

At Xapt AI, we collect various types of information to enhance and improve the services we offer:

 

a. Personal Data:

We collect personal details such as your email address, phone number, business information, and relevant links. This data helps us personalize your experience, improve communication, and offer content tailored to your needs and preferences.

 

b. WhatsApp Business Data:

We gather data from your WhatsApp Business account to enhance service integration, allowing us to assist you in selecting appropriate profiles and improving messaging functions. This data is stored securely on our servers and is not shared with third parties. 

 

c. User Input Data:

When you interact with our AI services, we collect input data that you provide, which may include personal information. This data is used to generate responses to your queries and improve the quality of the AI’s output. Any personal data included in your inputs is treated with the utmost confidentiality and will not be shared or used for AI model training.

 

d. Additional Data Collection:

We may also collect demographic details, feedback, and other information that you provide voluntarily to help us improve the services we offer.

 

2. Use of Data

The data we collect is used for several purposes:

    •    To provide, maintain, and improve the quality of our service.

    •    To notify you about updates or changes to our services.

    •    To offer customer support and interact with you through various features.

    •    To generate insights and help develop better service offerings.

    •    To monitor usage patterns and trends.

    •    To address security or technical issues with the service.

 

3. Transfer of Data

Your personal data may be transferred and stored on servers located outside your local jurisdiction. This transfer will be carried out in compliance with data protection laws, ensuring that your data remains secure, regardless of its geographical location.

 

4. Disclosure of Data

We may disclose your personal data in the following circumstances:

    •    To comply with legal obligations or government requests.

    •    To protect our rights, property, and the safety of our users or the public.

    •    To investigate or address misuse of our services.

    •    To respond to legal claims or defend against liabilities.

 

5. Data Security

Xapt AI implements industry-leading data security measures, including advanced encryption, strict access controls, and regular security audits, to ensure that your data remains safe and confidential.

 

6. Your Rights

As a user, you have the following rights regarding your personal data:

    •    Access and update your information at any time.

    •    Request the deletion or download of your data from our platform.

    •    Exercise your rights with ease and transparency.

 

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance the functionality of our website and analyze its usage. You have the option to opt out of these technologies in accordance with your preferences.

 

8. Changes to This Policy

We reserve the right to modify this Privacy Policy at any time. Significant changes will be communicated to you, and the effective date of the updated policy will be clearly stated.

 

For any inquiries or concerns regarding our privacy practices, please contact us at xapt.ai404@gmail.com